Customer service
Shipping & Delivery
Last updated: 9 November 2026
The store is in demo mode. No live shipping service is connected, and no goods are dispatched.
1. Where We Deliver
No delivery destinations or carriers are configured. The checkout country field is for a local demo preview only.
2. Shipping Options
No delivery service selector or destination-based quote is configured.
3. Shipping Costs
Demo shipping is €4.95 below €40 and €0 at or above €40. These illustrative amounts are not live delivery quotes.
4. Order Processing
Demo checkout produces only a local preview; it does not submit an order or trigger contact or dispatch.
5. Tracking
No carrier or tracking integration is connected.
6. Damaged or Missing Orders
Use the Contact page and include your order number and a description of the issue. Photos may help when reporting damaged products. Available remedies depend on the circumstances and applicable law.
Questions about this page? Visit our contact page.